About Us
We’re an optimistic, mission-driven team scattered around the country, committed
to delivering a service that our clients will rely on and appreciate.
Our Mission
Our mission is to enhance the mental, emotional, and overall well-being of Postal employees by offering valuable resources and guidance. We are dedicated to helping individuals navigate both personal and work-related challenges, fostering a healthier, more productive USPS workforce.
“As an EAP professional, I get the opportunity to make a real difference in people’s lives."
“Seeing individuals regain balance and confidence is what makes this role so fulfilling.”
“I’m happy to serve a population committed to serving every home in this country."
The EAP’s Reach and Impact
Our team offers nationwide support, providing USPS employees and their household members across the U.S. confidential* counseling, resources, and assistance to promote mental health and well-being both in their personal lives and at work. Our services are accessible to individuals, regardless of the challenges they face or where they are located across the country.View Local Support
245k
Number of Employees Reached Annually
The average number of
USPS employees who’ve
been impacted by EAP
services yearly.
93
Number of Facilities with On-Site EAP Staff
Our clinical field staff is located in over 90 Postal facilities, across six time zones.2120+
Years of Clinical Experience on Staff
Our wealth of clinical experience ensures we can provide the highest level of support.Staff Experience
Our clinical team brings a wealth of experience from diverse backgrounds, combining expertise in counseling, psychology, social work, and organizational development. With years of experience supporting individuals through personal and professional challenges, we are equipped to offer empathetic, confidential support. Our collective knowledge allows us to provide effective solutions, whether helping employees navigate stress, mental health concerns, or life transitions. The team’s cumulative experience ensures we are prepared to address a wide range of issues, always prioritizing the well-being and success of every USPS individual we assist.“
The compassion extended
by the EAP during a
sensitive and challenging
time is deeply appreciated
and has had a lasting
impact throughout our
facility.
”
“
The guidance I received was not only compassionate but actionable.
It truly made a difference in how I approached the challenges I faced.
”
“
The EAP helped me navigate some tough personal challenges. I'm so grateful for
the support and comforted to know that I can rely on EAP whenever I need help.
”
EAP Services
Visit our EAP Benefits page to learn more about what our team can offer USPS employees and your families.View EAP Benefits
EAP Awareness
Spreading awareness about the EAP is vital for ensuring Postal employees can fully benefit from the services we provide. Visit the EAP Awareness page or download our package of materials to learn more and spread the word.Visit Page Download Materials
*EAP counselors have master’s degrees and are licensed professionals. Your privacy is protected by strict federal and state confidentiality laws and
regulations and by professional ethical standards for counselors. Information you share with the EAP may not be released to anyone without your prior
written consent, except as required by law (e.g. when a person’s emotional condition is a threat to him or herself or others, or there is suspected child
or elder abuse) or the issuance of a court order upon a showing of good cause.
