USPS Employee Assistance Program    |    800-327-4968  (800-EAP-4YOU)    |    TTY: 877-492-7341
Counseling Services

Something on your mind? Request counseling. Talking to an expert can give you a chance to process things before they start to impact your health. Your EAP offers confidential* access to counseling programs and services available to address your concerns.



We aim to accommodate the needs of those we serve by offering flexible ways to connect. By removing location and scheduling barriers, employees have greater flexibility and more options when it comes to seeking assistance. The following counseling services are offered for your convenience:

Face-to-face counseling
Telephonic counseling
Video counseling
Online therapy
Web-based tools
“In-the-Moment” Support
Face-to-face counseling
Telephonic counseling
Video counseling
Online therapy
Web-based tools
“In-the-Moment” Support


Call the USPS Employee Assistance Program today to set up counseling services:
800-327-4968 (800-EAP-4YOU)
TTY: 877-492-7341


Life can sometimes feel a bit overwhelming. Your EAP offers a wide variety of options in providing support to help overcome obstacles. Visit the links below to find more information regarding the counseling services available to all Postal employees and eligible family members through your Employee Assistance Program:

*EAP counselors have master’s degrees and are licensed professionals. Your privacy is protected by strict federal and state confidentiality laws and regulations and by professional ethical standards for counselors. Information you share with the EAP may not be released to anyone without your prior written consent, except as required by law (e.g. when a person’s emotional condition is a threat to him or herself or others, or there is suspected child or elder abuse) or the issuance of a court order upon a showing of good cause.

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