Substance Use
Substance use refers to the consumption of alcohol, drugs, or other substances that can affect a person's physical and mental state. While occasional use may not lead to issues, prolonged or excessive use can result in substance use disorders, characterized by a strong craving for the substance, difficulty controlling its use, and continued use despite harmful consequences.
Signs and Symptoms
Signs and symptoms of substance use issues can vary, but common indicators include
noticeable changes in behavior, mood, or appearance. If left unaddressed, issues can
negatively impact relationships, work, and overall well-being. Follow the link below for
information on how to recognize potential signs of substance misuse or addiction.
Learn More
Learn More
Available Services
The EAP is here for you and those you love. Below is a brief overview of how the EAP can assist USPS employees who are facing challenges, as well as those who are supporting others. In addition, you can find more information and resources through our resource library.
Counseling and therapy options for those struggling with substance use.
Support for family members affected by someone’s substance use.
Referrals to treatment programs, rehab centers, and community resources.
Privacy and Confidentiality*
EAP services are private, ensuring employees can seek support without fear of judgment
or exposure. This confidentiality fosters trust and encourages individuals to take the first
step toward seeking help, knowing their information will be handled with care and respect.
The EAP’s Role in Recovery
The EAP is here for you and those you love. Below is what to expect when you reach out to the EAP for yourself or someone you care about:
To get started, employees reach out to the EAP by phone, or through web messenger.
When reaching out, individuals can expect a brief assessment to understand their needs.
After our initial assessment, the EAP provides a referral to appropriate resources.
Resources may include counseling services, support groups, or treatment programs.
Recovery Begins with Awareness
Awareness is key to understanding the complexities of addiction, breaking down stigma, and fostering
a culture of empathy and support. With greater awareness, we can create a more compassionate and
informed culture that encourages healing and growth for everyone impacted by substance use. By
sharing substance use awareness materials, the EAP hopes to lay the foundation for healthier
individuals, families, and communities. The following content was developed to encourage prevention,
early intervention, and long-term recovery while fostering empathy and reducing stigma.
Download Materials
Download Materials
*EAP counselors have master’s degrees and are licensed professionals. Your privacy is protected by strict federal and state confidentiality laws and regulations and by professional
ethical standards for counselors. Information you share with the EAP may not be released to anyone without your prior written consent, except as required by law (e.g. when a
person’s emotional condition is a threat to him or herself or others, or there is suspected child or elder abuse) or the issuance of a court order upon a showing of good cause.
