USPS Employee Assistance Program    |    800-327-4968  (800-EAP-4YOU)    |    TTY: 877-492-7341
Suicide Threats

If you become aware that an employee has made a suicidal statement or threat, it is important to take this threat seriously. Whether the threat is stated explicitly or in passing, at work or away from work, it is important to deal with this difficult and sensitive issue directly. Below are some steps to help guide you through this employee issue:

If you are speaking with the employee when the threat is made:

Please note – the EAP counselor has to protect confidentiality. You will not get personal information about the employee. However, if the employee has given permission, the EAP counselor will give you some next steps to take. Or, if there is immediate risk, the counselor can break confidentiality to protect people’s safety.

If you learn of a threat from a third party:

Call 988

If the employee is threatening suicide right away or if you feel that the employee presents an imminent danger to others:

Call the EAP to speak with professional counselors, trained to help with the immediate situation. The EAP will also consult on how to handle the impact on other employees, and how to manage employees in the workplace moving forward.
*EAP counselors have master’s degrees and are licensed professionals. Your privacy is protected by strict federal and state confidentiality laws and regulations and by professional ethical standards for counselors. Information you share with the EAP may not be released to anyone without your prior written consent, except as required by law (e.g. when a person’s emotional condition is a threat to him or herself or others, or there is suspected child or elder abuse) or the issuance of a court order upon a showing of good cause.

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