EAP Counseling Services
Need someone to talk to? Request counseling today. Speaking with a professional can help you process your thoughts and emotions before they begin to affect your health. Your Employee Assistance Program (EAP) provides confidential* access to counseling services designed to support your well-being.
Flexible Support, When You Need It
We are committed to meeting the diverse needs of those we serve by offering flexible, accessible ways to connect. By eliminating barriers related to location and scheduling, employees have greater freedom and more choices when it comes to seeking support. For your convenience, the following counseling services are available:
In-Person Counseling
Meeting face-to-face with a counselor provides a focused, supportive space to navigate life's challenges. Our EAP professionals offer traditional, in-office sessions that create a comfortable environment for sharing personal concerns.
Telephonic Counseling
One of the key advantages of scheduled telephonic counseling is the convenience of receiving support from the comfort of your own home—no travel required. It's an ideal option if getting out is difficult for any reason.
Video Counseling
Video sessions offer the flexibility of telephonic counseling with the added benefit of face-to-face interaction. Seeing your counselor allows for a more personal connection.
Online Therapy
Connect with a counselor via messaging, live chat, phone, or video. Online services can be used individually or combined to fit your needs and schedule.
Web-based Tools
As technology becomes essential in daily life, digital mental health tools are more accessible. Your EAP offers a secure, personalized app to help manage stress, anxiety, chronic pain, and more—track your health and find support anytime.
In-the-Moment Support (ITMS)
ITMS offers immediate access to a licensed mental health professional for brief, solution-focused support. It's a chance to ask questions, share concerns, and receive guidance on steps for moving forward.Reach Out to Schedule Services
800-327-4968 (800-EAP-4YOU)TTY: 877-492-7341
Find Your Consultant or Clinician
Want to know who your USPS EAP Consultant or Clinician is and where their office is located? Click here to locate the licensed professional assigned to your district.Find Support
New to Counseling?
Starting counseling can feel like a big step—but you’re not alone. Click the link below to learn more about the counseling services available to all Postal employees and eligible family members through the the EAP.What to Expect
Get to Know Your EAP
Want to learn more about our team and the services we offer? Follow the links below to explore.About Us EAP Awareness
*EAP counselors have master’s degrees and are licensed professionals. Your privacy is protected by strict federal and state confidentiality laws and regulations and by professional
ethical standards for counselors. Information you share with the EAP may not be released to anyone without your prior written consent, except as required by law (e.g. when a
person’s emotional condition is a threat to him or herself or others, or there is suspected child or elder abuse) or the issuance of a court order upon a showing of good cause.
